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Frequently Asked Questions

We’re local, we’re trusted, and we’ve been doing this longer than most competitors have been in business. With thousands of happy customers, a team of certified pros, and flawless results, Dents Direct is the name to remember when the hail comes down.

What is Paintless Dent Repair (PDR)?

Paintless Dent Repair is a non-invasive method of removing dents and dings without affecting your vehicle’s original factory paint. At Dents Direct in San Antonio, our skilled technicians gently massage the metal back into shape using specialized tools — no sanding, no filler, no repainting.

How does Dents Direct fix hail damage using PDR?

We access the underside of your vehicle’s panels and use advanced tools to restore each dent to its original contour. Our process is precise, efficient, and preserves your car’s paint and value. No visible signs, no body shop hassle.

Why choose PDR for hail damage?

PDR is faster, more cost-effective, and eco-friendly compared to traditional bodywork. You retain your vehicle’s factory finish — which means better resale value and a flawless appearance.

Does Dents Direct specialize in hail damage repair?

Absolutely. We’ve handled thousands of hail-damaged vehicles across Texas. With three decades of experience, our San Antonio-based team is laser-focused on dent repair — and nothing else.

What areas do you serve?

We serve all of San Antonio, plus Cibolo, Schertz, New Braunfels, and most of South Central Texas. Mobile services may be available in select cases — call to ask!

How do I get a free estimate?

Call or text us at (210) 777-3797, or upload photos via our online contact form. We’ll evaluate the damage and provide a fast estimate — no cost, no pressure.

Do you work with insurance?

Yes, we work directly with all major insurance companies. We’ll help you file your claim, handle the paperwork, and ensure you receive all eligible compensation — including supplements.

Will filing a hail claim raise my premium?

In most cases, no. Hail is considered an “act of God” under comprehensive coverage. Your premium stays the same — and you get your car back looking brand new.

What types of dents can you repair?

We handle it all — from tiny door dings to severe hail dents. As long as the paint isn’t cracked or chipped, chances are it’s a perfect PDR candidate.

Is your work guaranteed?

Yes. All of our repairs come with a 100% satisfaction guarantee. If you’re not happy with the results, neither are we — and we’ll make it right.

How long does the repair take?

Most PDR jobs take under an hour, and hail repairs are typically done within 24–48 hours. We’ll give you a realistic timeframe based on your vehicle’s damage when you book.

Should I try to fix a dent myself?

We strongly recommend against it. DIY kits often cause more harm than good — and may even void your insurance claim. Leave it to the professionals who do it every day.